{"id":54,"date":"2003-06-21T10:51:36","date_gmt":"2003-06-21T08:51:36","guid":{"rendered":"http:\/\/www.ericlee.info\/blog\/?p=54"},"modified":"2003-06-21T10:51:36","modified_gmt":"2003-06-21T08:51:36","slug":"email-hell","status":"publish","type":"post","link":"https:\/\/www.ericlee.info\/blog\/email-hell\/","title":{"rendered":"Email hell"},"content":{"rendered":"<p>Three unrelated problems in the course of 7 days &#8212; proving that Murphy&#8217;s Law is very real.  (And apologies to everyone waiting to hear from me by email.)<\/p>\n<p><!--more--><br \/>\nI was cut off from email on three separate occasions for three entirely different reasons in the course of less than a week.  When you are as dependent upon email as I am, you can imagine how difficult this was.<br \/>\nThe amazing thing was that there was really no relationship between the three problems &#8212; they just came together, as trouble does, in a batch.<br \/>\nFirst, the company which provides my anti-spam filtering,  <a href=\"http:\/\/www.emailfiltering.co.uk\/\">Email Filtering co.uk<\/a>, decided on Friday the 13th (last week) that, well, it being Friday the 13th and all that, they weren&#8217;t going to take any chances.  They simply froze up the email.<br \/>\nMy email was stored on their servers for a couple of days.<br \/>\nAt least the support people there answered my emails, twice.<br \/>\nSecond, once that problem had resolved itself and I was finally getting my emails the usual way, I decided (stupidly, in retrospect) that now would be a good time to upgrade the email client software on my PC.<br \/>\nI run <a href=\"http:\/\/www.redhat.com\">Red Hat Linux<\/a> which effectively removes the dangers of email-borne viruses (and means that I don&#8217;t spread them either, as I don&#8217;t use Microsoft Outlook Express).  My email client is <a href=\"http:\/\/www.ximian.com\">Ximian Evolution<\/a>.<br \/>\nI decided to update the software from version 1.2 to version 1.4, using their automated Red Carpet upgrader\/installer.  Everything went fine &#8212; as it did several months ago when I first upgraded to version 1.2.<br \/>\nBut then, boom, the program wouldn&#8217;t launch.  Produced error messages.  It was Sunday, 15 June, and I couldn&#8217;t access my stored (archived) email on my disk.  I could still see the new mail coming in through web-based facilities on Email filtering and on LabourStart&#8217;s own server, but couldn&#8217;t access my files which included hundreds of unanswered emails.<br \/>\nI visited the Ximian site, discovered that you could purchase 30 days of support at a reasonable price, did so, and sent off my request for help.  But after 24 hours, I lost patience, sat down at the PC, and basically figured it out.  An hour later, the email from Ximian arrived telling me what to do.<br \/>\nI did make further use of their support, so that wasn&#8217;t a total waste of money.<br \/>\nThe problem was that <a href=\"http:\/\/www.mozilla.org\">Mozilla<\/a>, my web browser, had installed files with the same name.  They had to be copied to the Evolution folder.<br \/>\nWas it right to upgrade?<br \/>\nIt was, because there were two features in version 1.4 that I wanted: I wanted to be able to synchronize my Palm PDA with Evolution so I wouldn&#8217;t have two separate calendars and address books, and I also wanted Evolution to work like the rest of Red Hat 8.0, meaning &#8212; I wanted anti-aliased fonts.  I look at email all day long and I want it to be easier on my eyes.  So in the end, it was worth it.<br \/>\nThird, and finally having sorted out Email Filtering co.uk and Ximian Evolution, you&#8217;d have thought everything was smooth sailing.<br \/>\nBut then, boom, the company which hosts LabourStart&#8217;s website and email &#8212; <a href=\"http:\/\/www.positive-internet.co.uk\">Positive Internet<\/a> &#8212; starts giving us problems.  The website and email server become inaccessible.  First for about 20 hours, then a couple of days later, for two more hours.  Things only settle down on Friday afternoon, 20 June.  The reason for the problem:  no one knows, yet.  Still investigating.  Maybe it&#8217;s something we&#8217;re doing on our server, they say.<br \/>\nSo in the course of 7 days, separate and distinct problems at Emailfiltering.co.uk, Ximian Evolution, and Positive Internet all cut me off from the very air we wired activists breathe &#8212; our email.<br \/>\nMurphy proven right again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Three unrelated problems in the course of 7 days &#8212; proving that Murphy&#8217;s Law is very real. (And apologies to everyone waiting to hear from me by email.)<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-54","post","type-post","status-publish","format-standard","hentry","category-web-exclusive"],"_links":{"self":[{"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/posts\/54","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/comments?post=54"}],"version-history":[{"count":0,"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/posts\/54\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/media?parent=54"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/categories?post=54"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ericlee.info\/blog\/wp-json\/wp\/v2\/tags?post=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}