Mydoom as a class issue
I don't know if anyone else is picking up on this, but computer viruses are increasingly becoming a class issue. An article in today's newspaper revealed that the author of the Mydoom virus which is now racing around the net deliberately chose to target home users rather than corporate, government or military users.
Home users are 'soft targets' for virus writers. They often barely understand the computer that they have purchased. They use whatever software came with it. If the computer comes with Outlook Express, they use Outlook Express. If Outlook Express turns out to be a highly efficient virus delivery agent that also sends and receives email, well then, nothing to be done.
Tell your average home user that they should change their email program over to something else (like the excellent Mozilla Thunderbird) and get ready for the blank stare.
And then there's anti-virus software. Buy a new computer and you will probably get something installed with it. But if you don't pay to renew the license, you don't get protection. And if you don't update the virus lists, you're not protected.
Home users suffer both a lack of funds and a lack of knowledge and they are increasingly the intended target of malicious attacks like Mydoom.
They are also, increasingly, working class people. The very rich will have the latest and best anti-virus software on their machines. They will be accessing the net through secure corporate networks, behind firewalls, and will rarely be exposed to problems. And if they do have a problem, they simply ring up the folks in the IT department who will come and fix it.
With help lines costing as much as £1.00 per minute here in the U.K., how often to you think working class people are going to pick up the phone and ask for help?
I don't like the comparison sometimes made between virus-writers and terrorists, but I do see one thing they have in common: they go after the easy targets. If you're a Hamas suicide bomber, you don't go looking for Israel's rich and famous. You blow up a bus filled with early-morning commuters, working class people.
If you're a virus-writer, you go after the masses of people who are likely to open your attachments, who are likely to not have the latest virus protection, who wouldn't know a firewall from a firefly, who haven't bothered to pay for any software that didn't come with their computer, and who don't call technical support because it's expensive and because they don't understand what they're told anyway.
Virus-writers are targetting working class people -- and the organizations whose job it is to defend working-class people (the trade unions) have a responsibility to help. Unions should be educating their members to use the new communications technology -- and to use it safely.
Unions should be promoting open source software like Mozilla, Open Office and Linux because it is free and because it is more secure. They should be partnering with software companies to distribute inexpensive (or free) tools to members that will protect their investments in their home computers. Tools like ZoneAlarm (a free firewall), anti-virus software, and programs like MailWasher Pro that allow users to preview their email on servers, downloading to their computers only emails that they know they want to read.
Unions have an interest in keeping their members online -- meaning that we have an interest in keeping them virus-free as well.